Showing posts with label product names. Show all posts
Showing posts with label product names. Show all posts

Wednesday, February 11, 2009

The trouble with naming things

It's hard to think up a good name.

In many "primitive" cultures, naming is a magical act. To name is to define. Knowing the true name of a person or thing confers power over it.

Maybe we're more primitive than we'd like to think. Years ago, when I heard about a guy running for mayor in Austin, Texas, I thought "That guy was born to go into politics." His name is Will Wynn, and he did win.

But when you're on the spot and you need to name something - a business, a product - it's hard to think up a good name.

Part of what makes it hard is that a name may mean something you didn't mean it to. I know of a company that designed a new high-tech product and planned to call it the model 420. (If that is not a funny statement to you, go to Wikipedia and enter 4:20 in the search box.)

Complicating matters is the fact that a set of sounds may mean nothing in your language but might have a meaning in some other language. Another company I know of once planned to introduce a new product as the "VQ", until a French person explained that they had best call it something else. ("Vieux queue" is not a phrase normally uttered in a business context.)

Then too, no matter how innocuous and straightforward the name, some people are going to mess with it if they possibly can. My daughter shops at a store called Grocery Outlet. Being a wise-acre college student, she shortens the name to "Groce-Out".

Even the pros goof up some of the time. In one of those two bad-product-name anecdotes, a product naming consultant was paid a huge amount of money and still ended up presenting an unusably bad product name.

I don't have a good answer to the problem of coming up with a good name, other than trying it out on as big and diverse a collection of people as possible. So I'll just hope I don't end up the subject of a story about a poorly chosen name.